- How do I secure my exchange account?Published on 12 June 2024Updated on 17 Nov 20251,209
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 9 Oct 202513,371
- Passkey FAQPublished on 19 Mar 2025Updated on 23 Dec 2025105
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 15 Dec 2025374
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 17 Nov 20256,549
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 25 Nov 2025453
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 3 Dec 2025164
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 27 Oct 202535
- What's KYC: What to expect and why it matters?Published on 24 June 2025Updated on 8 Jan 202643
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202531
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 10 Oct 2025392
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 15 Oct 202573
- What onboarding information is required for a Trust?Published on 13 Oct 2023Updated on 27 Sept 2025109
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 27 Sept 202528
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 27 Sept 202534
Showing 31-45 of 68 articles