- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 27 Sept 202528
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 15 Oct 202573
- How do I freeze my account? (app)Published on 22 Aug 2023Updated on 30 Dec 2025342
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 17 Nov 2025576
- How do I join a video call with customer support?Published on 26 Aug 2025Updated on 27 Oct 202535
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 1 Dec 20256
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202560
- How do I submit my proof of address (POA) in Saudi Arabia?Published on 12 Jun 2024Updated on 7 Nov 2025173
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 8 Oct 2025131
- How do I know what my institution type is?Published on 13 Oct 2023Updated on 27 Sept 2025126
- What onboarding information is required for a fund?Published on 13 Oct 2023Updated on 27 Sept 2025105
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 27 Sept 202534
- What onboarding information is required for a privately owned financial institution?Published on 13 Oct 2023Updated on 27 Sept 2025100
- How do I verify an individual account from Mexico?Published on 25 Sept 2023Updated on 30 Dec 2025145
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 8 Sept 202555
Showing 46-60 of 68 articles