FAQ
Institutional onboarding
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Apr 1, 202533
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Apr 1, 202547
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Apr 1, 202528
- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on Apr 1, 202524
- Know Your Business (KYB) FAQPublished on Jan 29, 2025Updated on Apr 1, 20251
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Apr 1, 2025
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Apr 1, 20254
- How do I know what my institution type is?Published on Oct 13, 2023Updated on Aug 15, 2025
- Which types of institutions are supported by OKX TR?Published on Jan 29, 2025Updated on Apr 1, 2025
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Apr 1, 202524
- What onboarding information is required for a privately owned financial institution?Published on Oct 13, 2023Updated on Aug 15, 20251
- What onboarding information is required for a family office?Published on Jan 31, 2025Updated on Aug 15, 2025
- What onboarding information is required for a Trust?Published on Jan 31, 2025Updated on Apr 1, 2025
- What onboarding information is required for a Trust?Published on Oct 13, 2023Updated on Apr 1, 202598
- What onboarding information is required for a Publicly Traded Company?Published on Oct 13, 2023Updated on Apr 1, 202572