FAQ

Deposit and withdrawal

How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Dec 16, 202564,850
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Dec 5, 202520,069
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Oct 20, 20257,054
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Jan 8, 202613,427
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Dec 31, 20253,649
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Jan 4, 20265,476
What are untradable assets?
Published on Sep 26, 2023Updated on Oct 24, 20253,826
How long does it take for a deposit to be completed?
Published on Oct 17, 2024Updated on Jan 1, 2026351
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Jan 4, 202621,093
Introducing USD deposits and withdrawals
Published on Feb 14, 2025Updated on Dec 3, 20259
Travel Rule FAQ
Published on Jul 20, 2023Updated on Dec 31, 2025787
What could be the reasons your transaction isn't visible?
Published on Oct 17, 2024Updated on Sep 3, 20251,442
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Nov 12, 2025401
How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on Nov 27, 2025988
How do I check my deposit progress?
Published on Aug 13, 2023Updated on Jan 7, 20268,658

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